MRG are working with a multi-let industrial property company. They currently own and manage more than 100 industrial estates around the UK which are home to over 1,500 customers.
They have invested in a technology-driven market-leading operating platform to support the gradual digitalization and improvement of the customer experience to drive occupancy and income. This platform covers all elements of the business, from marketing through to leasing, and from property management through to finance.
They are seeking a Regional Facilities Manager, based in the South of England, to preside over the multi let industrial properties across the region. The role is home based, with occasional travel to the London office. The successful candidate will join the growing FM team, reporting directly to the Head of FM. The primary focus of this role will be to improve communication and service delivery to each of the properties, engaging with suppliers, occupiers and Asset Management to provide service excellence.
Key Responsibilities
Asset Value
- To maintain an awareness of and report to the Line Manager all operational issues that may impact on the value of the properties.
Budgets
- All aspects of budgeting; drafting comprehensive service charge budgets, monitoring budgets, variance reporting, raising purchase orders, drafting minor works specifications and comparing costs in order to maintain best value for money.
Contractor Management
- Meeting with key contract managers to drive performance across hard and soft service lines, monitoring service contractor performance, ensuring all suppliers adhere to policies and procedures.
- You will also be expected to analyse compliance and performance reports from all suppliers, including environmental reporting in line with ISO14001.
Property Maintenance
- All aspects of property maintenance; identifying key areas where maintenance is required, engaging with 3rd party consultants and suppliers to organise PPM schedules. Compiling accurate records, plans, drawings for the portfolio. You will also be expected to procure, instruct and manage minor works as required.
- Ensuing all plant and equipment are tested and maintained as required; regularly testing, certifying, and keeping records, and regularly inspecting all parts of the buildings within your remit.
- Responsibility for energy and water management, reducing utilities consumption and increasing water efficiency, improving and monitoring waste minimisation and recycling.
Tenant Liaison
- An important part of this role is to create and maintain good relationships with tenants – keeping contact information, hosting regular meetings, demonstrating a high level of customer care and satisfaction.
Health, Safety and Risk Management
- Ensure all site work is conducted with minimum risk to health and safety; complying with all legislation, codes of practice, policies and procedures. You should be conversant with the requirements of the Health and Safety at Work Act 1974 and be well aware of associated legislation including water hygiene, asbestos, and working at height.
Reporting
- Regular and accurate report keeping, on all aspects of portfolio performance, existing risks and viable, robust solutions. Provision of regular business case proposals for any CAPEX works or service chargeable projects.
This is a great role for a seasoned FM professional looking to grow their career with a well-established, growing organisation.
Please get in touch with MRG Global to find out more about this opportunity.