Are you a proven leader within Property Management with a knack for inspiring teams to greatness? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, you might be the perfect fit for our team.
As the Head of 22 Bishopsgate, you’re the custodian of our vision, embodying our ethos of putting people first. You’ll drive service excellence, cultivate client relationships, and champion a culture of collaboration and innovation.
Through close collaboration with JLL’s property management team and the client, you will play a crucial role in establishing strategies to continuously improve performance of the on-site team, managing all service issues within the property and acting as a primary client representative to internal and external stakeholders.
Key Responsibilities:
- Client Vision & Branding: Curate and champion the client’s vision and brand for 22 Bishopsgate.
- Service Delivery & Optimisation: Oversee performance, satisfaction, and relationships with customers and service partners.
- Strategy Development: Collaborate closely with stakeholders to develop strategies for continuous improvement.
- Operational Excellence: Ensure operational costs, risks, and service levels are continuously reviewed, benchmarked, and optimised.
- Cultural Leadership: Foster and nurture the 22 Bishopsgate culture, promoting a balance of inspiration and approachability.
- Team Leadership & Development: Lead, mentor, and manage the property management team and service partners.
- Financial Management: Drive revenue maximisation, cost control, and financial performance through strategic planning and budget management.
- Community Engagement: Maintain close relationships with tenants, amenity operators, and the wider City of London community.
Requirements:
- Leadership Excellence: Proven leadership skills with a track record of effectively managing multi-disciplinary teams.
- Client Focus: Dedication to understanding and meeting client needs while embodying the client’s brand.
- Cultural Champion: Passion for promoting and embodying a people-first culture within the workplace.
- Strategic Thinker: Ability to develop and implement strategies for operational and financial success.
- Community Engagement: Strong interpersonal skills with the ability to engage with diverse stakeholders.
- Financial Acumen: High level of financial aptitude and ability to manage budgets and reports effectively.
We’re looking for someone with a track record of success in property management, a passion for customer service, and a commitment to creating a workplace where everyone can thrive. If this sounds like you, we’d love to hear from you.
The Management Recruitment Group are working in Partnership with JLL and 22 Bishopsgate to exclusively manage the recruitment process. For further information or to make an application please contact:
Matthew Evans
matthew.evans@mrgglobal.com
07854 865 017
Emilia Fasano
emilia.fasano@mrgglobal.com
07851 259 868
The Closing Date for this role is 17th May 2024.
Interviews with JLL will commence from 27th May 2024.
