Head of Operations

Head of Operations (Security and FM)
Salary starting from £66,857, with excellent benefits

The University of Lincoln is seeking to appoint a Head of Operations to lead security and FM services that deliver an exceptional student, staff and visitor experience.

The University of Lincoln is a high-achieving centre of academic excellence which has been recognised nationally and internationally. It is an ambitious, fast-paced dynamic organisation with multiple stakeholders which strives always to improve the student and staff experience and engagement with the wider Lincoln community.

Situated in the heart of a beautiful and historic city, the University has flourished since its establishment in 1996. Throughout this exciting period of development, we have been guided by a consistent set of principles: excellence in teaching, learning, and quality of student experience; responsiveness to the needs of communities and organisations; and working in partnership to make great things happen. The University has been extremely successful in recruiting students and it continues to outperform the sector. There is now in excess of 18,000 students and staff living and working across three campuses in Lincoln city centre, at Riseholme and in Holbeach.

The Estates Department comprises a high performing team of estate professionals that continues to manage and develop a high-quality estate to support the ambitions and strategy of the University. The University has an ongoing commitment to invest in its Estate and has developed a new estates strategy and campus masterplans under the direction and leadership of a newly appointed Director of Estates and Deputy Director of Estates.

Reporting to the Deputy Director of Estates, the Head of Operations will lead a diverse portfolio of FM services spanning security, cleaning, portering, helpdesk, estates systems, administration, post, car parking, waste management, landscaping and pest control. This is a new, key post in the Estates Leadership Team that will lead a range of services that play a crucial role in delivering an exceptional student, staff and visitor experience across campus.

We are seeking an individual with proven experience of leading a broad portfolio of FM services across a diverse, high-footfall estate portfolio. You will have excellent leadership skills, with the ability to lead and motivate internal FM professionals as well delivering high-quality services through external contractor partners.

The role represents a fantastic opportunity for an individual to step into a senior, strategic facilities management leadership role within a supportive and positive environment, with a University that has a diverse estate and bold ambitions.

The candidate brochure can be viewed at https://online.flippingbook.com/view/1069468945/

To arrange a briefing discussion please contact our retained advisors David Craven (david.craven@mrgglobal.com / 07932717438) and James Gregory ( james.gregory@mrgglobal.com / 07966827391) of MRG. 
Applications should consist of a CV and Covering Letter and should be sent to James and/or David.

The closing date for applications is 24th January 2024.

We strive for a diverse workforce with the very best employees and are committed to creating an inclusive environment for all. The University encourages applications from underrepresented groups inclusive of Black, Asian and other minoritised/marginalised ethnic groups, all gender identities and expressions from the LGBT+ community, candidates with a disability, and those that practise different faiths and beliefs, to enhance our One Community where we strive to be kind, patient, and supportive of each other.

Please note: If you are not a British or Irish citizen you will require permission to work in the UK. This will normally be in the form of a visa, however, if you are an EU/EEA/Swiss citizen and resident in the UK before 31 December 2020, this may be your status under the EU Settlement Scheme. Please refer to UK Visas and Immigration for further information and to consider your eligibility requirements to work in the UK prior to your application.

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