Head of Catering, Retail & Accommodation Services
£75,000 to £85,000 per annum
Strategic leadership for all commercial and marketing services to deliver a world-class student/customer centric experience.
UAL is a hotbed of creativity, innovation and invention across the knowledge economy. Drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts, UAL is a fundamental part of the UK’s creative ecology. Ranked second in the world for Art and Design in the 2023 QS World University Ranking, UAL is hugely international, with a reputation that attracts over 22,000 students from 130 countries, creating a vibrant, multi-cultural community environment.
The Head of Catering, Retail & Accommodation Services will be responsible for identifying and driving commercial activity to ensure income growth and diversification across the department and augmenting the student/customer experience. The post holder, managing a budget of c.£8M, will lead and work collaboratively with colleagues from across the department and at an institutional level to maximise commercial opportunities. This is a wide-ranging role which includes catering, halls life and marketing/communications.
The successful candidate will possess extensive senior level experience in commercial operations with a proven track record of identifying, delivering and managing strategy, plans and high value projects in a similar commercial environment. Experience in successfully implementing and managing multi-site management information systems, delivering comprehensive reports on commercial performance is essential. This role will suit commercial leaders who thrive in creative environments which enable continual innovation and improvement.
The Candidate Brochure can be viewed at Head of Catering, Retail & Accommodation Services.
For a briefing discussion please contact our retained advisor James Gregory (james.gregory@mrgglobal.com) at MRG. Applications should consist of a CV and covering letter and should be sent to james.gregory@mrgglobal.com.
Closing date for applications is Monday 22nd April 2024.
UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
