What do you do at MRG?
I am the Business Process Manager within the Marketing and Operations team, specialising in CRM management, business development and analytics, assisting with Campaign Marketing and producing process-driven planning and documentation. I support the wider company by providing data-led insight to support a forensic approach to business decisions.
What are you most proud about that you have achieved in your career to date?
At a previous Executive Search company, I was most proud that I helped create their new Pay Index product which enabled C-Level candidates to compare cost of living, pay banding and equality for equivalent roles around the world. This enabled them to make informed, life-changing decisions on their future careers and the location of them, and I am most proud of this due to the positive impact and social mobility it provided for candidates.
How did you get into recruitment, and why?
It sounds a bit random but I came into recruitment from the water quality services industry for social housing and the NHS! Due to my background studying Geography and working with data throughout my degree, I had gained valuable insight into how data can alter someone’s outlook and saw great business potential in a data-informed future. I wanted to make use of my analytical approach in an industry where data had previously been an after-thought to enable companies to make strides towards their targets and ultimate goals.
What energises you about working in this sector?
For me, I like the fast-paced nature of the sector and how quickly and effectively changes can be made and the impact of them seen. It makes my work extremely meaningful when I see a business benefitting from new processes being implemented. I also enjoy the fact that people are the ‘currency’ as opposed to products – it makes the whole sector very sociable.
What’s the biggest thing that’s changed in recruitment since you started?
The biggest changes I have seen over the past six years is the flexibility of working in an industry which used to unwaveringly require its staff to be in the office 5 days a week, and the understanding from senior leaders that they need good quality data, not just volume, in order to produce the best results for the business.
What’s one thing that most people don’t know about you?
This question was the hardest one for me to answer because I’m pretty much an open book. If I had to give an answer though, I would say it’s that I love music. Last year, I listened to over 70,000 hours of music across more than 40 different genres (according to Spotify, which I’ve had since it launched in 2009!).
What’s the best advice anyone has ever given you?
Never be afraid to make mistakes – it’s what you learn from them that adds the most value. I think this is really important to remember, as it provides you with a learning opportunity.
What three words would your colleagues use to describe you?
Friendly, excitable, and (unfortunately for them) loud.
And finally, who would play you in the movie about your life?
If I could choose anyone, it would have to be Henry Cavill! Looks-wise, we are far from doppelgangers, however at heart, he is a self-professed nerd who loves building computers, playing videogames, painting Warhammer and playing D&D, which I think puts us on the same wavelength.