What do you do at MRG?
I am the CRM Manager for MRG. I handle all aspects of the CRM/Technology, whether it’s Software, Artificial Intelligence, New Users or System Processes.
What are you most proud of that you have achieved in your career to date?
Having worked for some of the largest Recruitment Companies in the UK, and the knowledge and experience I have gained over the years.
How did you get into CRM, and why?
My first Proper computer was a PlayStation 1. From then on, I was obsessed with technology. I then got my first job as a Database Administrator at a Recruitment Company, and I’ve been in the Industry ever since.
What energises you about working in this sector?
I’m a problem solver, and the excitement of using technology to solve those problems gets me up in the morning.
What’s the biggest thing that’s changed in CRM since you started?
It’s got to be Artificial Intelligence. Everything used to be very manual back in the day, but now we can use Machine Learning/AI to automate tasks that were very mundane and time-consuming.
What’s one thing that most people don’t know about you?
I have seven sisters, and I am the only boy and the middle child.
What’s the best advice anyone has ever given you?
Don’t Pee into the Wind. (Kidding)
Keep moving forward, don’t dwell on the past. You can’t change what has happened, but you can change what will happen.
What three words would your colleagues use to describe you?
Passionate. Nerd. Geek.
And finally, who would play you in the movie about your life?
Tom Hardy