Head of Estates & Facilities

Permanent
London, UK
19529
Daniah Williams

HEAD OF ESTATES AND FACILITIES MANAGEMENT

EXCELLENT COMPETITIVE SALARY + BENEFITS PACKAGE

LONDON – HYBRID

MRG has been mandated by a leading UK leisure operator seeking a skilled Head of Property and Facilities Management. This strategic leadership role is essential to overseeing the company’s extensive estates and facilities management services.

Key Responsibilities:

Team Leadership: Define team roles to meet operational demands, while guiding and mentoring the estates and facilities team. Implement training programs to foster professional growth and high standards in property management.
Service and Issue Management: Act as the escalation point for complex service matters, ensuring swift resolutions and continuous process enhancements.
Strategic Planning: Develop and execute estates and facilities management strategies to maximise income, reduce costs, and mitigate risks, aligning with the organisation’s overarching business goals.
Compliance and Safety: Ensure full compliance with health and safety regulations, promoting a safe environment and maintaining the highest standards in estates functionality.
Portfolio Management: Oversee acquisitions, leasing, and disposals. Manage lease structuring, renewals, and ensure compliance across the estates portfolio.
Asset Management: Lead asset management initiatives, addressing underutilised areas and managing both preventative and responsive maintenance.
Financial Planning and Reporting: Collaborate with Finance to create forecasts, budgets, and reports that support business objectives. Oversee estates-related expenses and service charge queries.
Stakeholder and Supplier Relationships: Build robust relationships with landlords, suppliers, internal teams, and external partners to support effective service delivery.
Operational Excellence: Work closely with commercial teams to align estates strategies with service delivery goals, using technology and systems to streamline operations.

Qualifications and Experience:

Professional Accreditation: Chartered Surveyor with RICS (Royal Institution of Chartered Surveyors) membership.
Experience: Demonstrated expertise managing large estates portfolios, with a background in strategic planning and estates optimisation.
Leadership: Proven ability to manage diverse estates-related challenges and high-performing teams.
Technical Skills: Strong analytical and problem-solving skills, proficient in PowerPoint and Excel.
Communication: Outstanding verbal and written communication skills, adept at managing complex stakeholder relationships.

Desirable Competencies:

NEBOSH Certification: Health & Safety or Fire Safety.
Innovative Mindset: Experience in process improvement, space optimisation, and lease negotiation.

This role offers an exciting opportunity to create a lasting impact within a customer-oriented, fast-paced organisation.

To Apply: For a confidential conversation, contact Daniah Williams MRICS at m: 07989 435 960 or e: daniah.williams@mrgglobal.com.

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Head of Estates & Facilities

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