General Manager

General Manager – Premier Mixed-Use Development
Are you a visionary leader with a passion for creating exceptional experiences within the world of commercial property management? We are seeking an experienced General Manager to spearhead operations at a premier mixed-use development. As the General Manager, you will play a pivotal role in driving tenant satisfaction, operational excellence, and community engagement within this landmark property.

About the company
We are at the forefront of innovative property management, combining our expertise in hospitality and modern living to redefine standards of service, placemaking, and community engagement. As part of a prominent group, we are united by a shared commitment to elevate the way people experience their living and working spaces. Our dedication to excellence has earned us recognition, including prestigious awards in the field.
About the role
As the General Manager, you will be responsible for the comprehensive management and operation of a prominent mixed-use development. Your leadership will drive tenant satisfaction, uphold exemplary service standards, and contribute to the success of this dynamic property. Key responsibilities include:

  • Leading an exceptional on-site team across diverse departments, ensuring operational excellence and fostering a sense of unity
  • Managing budgets aligned with industry best practices, ensuring financial accountability and transparency.
  • Implementing a strategy to enhance tenant experiences and foster lasting relationships, resulting in consistently high satisfaction scores.
  • Collaborating with stakeholders to maximize the commercial potential of the development, driving income and increasing value.
  • Overseeing technical services and maintenance operations to ensure optimal functionality and comfort.
  • Advocating for the use of technology to enable accurate reporting, efficient management, and informed decision-making.
  • Engaging with the local community and stakeholders to elevate the development's profile and create meaningful connections.
  • Nurturing the professional growth of the on-site team, promoting excellence and maintaining high standards.

About you
To excel in this role, you'll likely have:

  • Demonstrated leadership experience in a senior role within commercial property management or a related industry.
  • A genuine dedication to delivering exceptional customer experiences and a profound understanding of building operations.
  • Familiarity with health and safety regulations and a commitment to upholding the highest standards.
  • Strong collaborative and communication skills, with the ability to inspire teams and stakeholders to embrace a shared vision.
  • Exceptional organizational skills, thriving in high-pressure environments and consistently meeting deadlines.
  • A keen sense of confidentiality and discretion when handling sensitive information.

How to apply
Please contact Kadija for more information and/or the job description!
t. 07355 093393
Worried that you don’t meet all the desired criteria exactly? If you’re excited about this role, but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our team can help you see how your skills fit in!

Apply now

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